Back to top

WIRO Policies and Guides

WIRO has a number of guides and policies designed to assist participants in the Workers Compensation Scheme. These documents should assist injured workers, Approved Lawyers, Insurers and Employers to better understand their rights and responsibilities, the way the scheme works and the role and function of WIRO.

Complaints Policies and Guides

Enquiry and Complaint Handling Protocol

ILARS Policies and Guides

ILARS Policy

Tax Invoice Guideline

Revised ILARS Travel and Associated Expenses (Allowances) Policy

Work Capacity

Guide to Work Capacity Decisions


Review of  Decisions by WIRO