From 1 January 2019, WIRO will handle all enquiries and complaints from all injured workers about Insurers. This will now include first responders such as Police, Firefighters and Paramedics.

WIRO Wire

WIRO Wire | Workers compensation announcements

Friday 21 December, 2018

New workers compensation guidelines and standards and new appointment of President of the Workers Compensation Commission announced today.

WIRO Wire

WIRO Wire | ILARS funding information and policy changes

Friday 21 December, 2018

Read about the 2019 gazetted fees orders relating to ILARS funding and funding policy changes in force from 1 January 2019.

INJURED TRUCK DRIVER PERMITTED TO KEEP OVERPAYMENT

An injured truck driver who was overpaid weekly workers compensation payments by his employer has been allowed to keep the money after he reached out to WIRO for help.

The 50-year -old Western Sydney man had received three weekly payments for $1200 before it was discovered he was entitled to $500 a week.

The injured man contacted WIRO after his employer proposed cutting off his future payments to recoup the money.

When a WIRO team member spoke to the worker’s insurer, they admitted that instructions to the worker’s employer were, 'not as clear' as they could have been.

WIRO suggested that given the injured worker was not at fault, recovery of the overpayment would not succeed in the Workers Compensation Commission, and the insurer should absorb the loss.

The insurer agreed to reimburse the employer and instructed the trucking company not to recoup the funds.

If you have an enquiry about your claim, contact WIRO on 13 9476.

Read more case studies here >https://wiro.nsw.gov.au/case-studies

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Search form

Workers Compensation Independent Review Office (WIRO) | Home

WIRO helps injured workers solve disputes with insurers

From 1 January 2019, WIRO will handle all enquiries and complaints from all injured workers about Insurers. Read more.

Statistics and Reporting

WIRO Sydney Seminar 20 February 2019 | Program announced

WIRO Bulletin | Issue 28

WIRO Solutions Brief | Issue 24

WIRO Bulletin | Issue 27

Workers Compensation Reforms

WIRO Wire | Workers compensation announcements

WIRO Wire | ILARS funding information and policy changes

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INJURED TRUCK DRIVER PERMITTED TO KEEP OVERPAYMENT