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About Us

When was WIRO established?

The NSW Government established the WorkCover Independent Review Office (WIRO) in 2012 as part of its reforms of the state’s workers compensation scheme. 

Legislative changes in 2015

As a result of legislative changes effective on 1 September 2015, our name changed to the Workers Compensation Independent Review Office. We are still known as WIRO.

What is WIRO?

WIRO is an independent statutory office with a variety of roles, which include:

  1. finding solutions for complaints about insurers from injured workers and employers
  2. managing the provision of legal assistance for injured workers
  3. conducting the procedural reviews of insurers' work capacity decisions.

WIRO reduces red tape, time and costs for injured workers and employers with complaints and aim to resolve disputes with claims fairly, quickly and informally.

Our Minister

WIRO reports to the Minister for Finance, Services and Property the Hon. Victor Dominello, MP.