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WIRO is taking steps to maintain our services during the COVID-19 pandemic.

System limitations mean it is more difficult for WIRO staff to receive telephone calls when working away from our office. 

Injured workers

If you are an injured worker and you have a complaint or enquiry about your insurer, please use our online form or email us at

Opening hours

8.30am to 5.30pm Monday to Friday


Complaints and Enquiries
General enquiries


If you are unable to email us or complete our online form, you can contact us on 13 WIRO/13 9476.