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Contact us

WIRO is taking steps to maintain our services during the COVID-19 pandemic.

System limitations mean it is more difficult for WIRO staff to receive telephone calls when working away from our office. 

Injured workers

If you are an injured worker and you have a complaint or enquiry about your insurer, please use our online form or email us at complaints@wiro.nsw.gov.au.

Opening hours

8.30am to 5.30pm Monday to Friday

Email

Complaints and Enquiries complaints@wiro.nsw.gov.au
ILARS ilarscontact@wiro.nsw.gov.au
General enquiries       contact@wiro.nsw.gov.au
Media editor@wiro.nsw.gov.au

Telephone

If you are unable to email us or complete our online form, you can contact us on 13 WIRO/13 9476.