WIRO can help injured workers in a number of ways.
Complaints and enquiries
WIRO welcomes any enquiries about workers compensation from injured workers. A worker can telephone WIRO on 13 9476 or use the online Ask a question form.
WIRO can also assist injured workers to access free legal advice. If you need a lawyer visit our Find a lawyer page.
If you have received a work capacity decision with which you disagree WIRO can assist by providing information about the review process. WIRO may also be able to assist in finding a solution by contacting the insurer on your behalf. Contact WIRO by telephone on 13 9476 for help.
If you have already had the decision reviewed by the Merit Review Service then you may apply for a procedural review by WIRO. There are time limits which apply so be sure to contact WIRO as soon as you receive a Merit Review decision.
Fire fighters, police and paramedics
WIRO is unable to assist injured workers exempt from the 2012 legislative reforms, namely fire fighters, police officers and paramedics. These workers should contact SIRA on 13 10 50.